A Highly Beneficial Partnership
Since 2021, iStore Business has been working closely with Syft Analytics to drive productivity and enhance operations. “Implementing Apple across our organisation, the iStore Business team deployed Macs for our entire team. This was a smooth and effortless process, with excellent support and total reliability,” confirms Vangelis Kyriazis, Co-founder and CEO at Syft Analytics.
Implementation of Mac Across the Syft Organisation
According to Eleftherios Kyriazis, Syft Analytics’ Co-founder and Head of Product, the implementation process was seamless. “We rolled the project out within one month. In that time, the entire team had switched over to MacBook Airs and MacBook Pros. It was very easy to bring new users onboard onto a Mac environment – and after the initial implementation it has been just as uncomplicated to onboard new team members too.”
He adds that, in addition to stress free deployment with all the software needed, the Apple products also offer enhanced security. “It has been proven that Apple devices reduce data breaches by 50 percent per device deployed, thanks to its automatic encryption and anti-malware defences. This is an immense risk management advantage.”
Setting Employees Up for Success
“We believe Apple and Mac devices are aspirational. Watching as a new staff member unboxes a brand new Mac or MacBook is a great feeling,” says Vangelis Kyriazis. This excitement extends beyond the aesthetic appeal of the Mac products, considering the productivity benefits, ease of use, completely silent operation, enhanced capacity, improved security, and the ability to overcome micro-environmental challenges.
There is also an inextricable link between the efficacy of an employee’s technical equipment, and their job satisfaction. “With a superior operating system, employees are empowered to perform. When a staff member’s primary productivity tool is reliable, fast, and innovative, they are bound to excel – and be happier while doing it. Studies show that this leads to greater employee retention,” confirms Sudesh Pillay, Executive Head of iStore Business.
Other advantages offered by rolling out Mac across the Syft organisation include:
- Avoiding the pitfalls of loadshedding with a best-in-class battery that lasts up to 18 hours
- Leveraging advanced chips that take power and efficiency to a new level to deliver exceptional performance
- Lightweight, portable designs supporting remote work
- Cost savings and greater return on investment, with far lower hardware and software costs and significant lifecycle cost savings
Enhanced Capabilities Driving Peak Performance
Along with increased levels of job satisfaction, a recent Forrester report shows Mac users enjoy greater engagement and higher levels of productivity. With compatibility across Microsoft Office and innumerable apps, Macs are known to enhance focus on the task at hand and decreased the number of interruptions per day.
“With Mac, everything is faster,” states Christine Loubser, Head of Marketing at Syft Analytics. “In our design department, for example, the programmes used require a large amount of power, storage space, and capacity. When rendering videos and animations, constant small delays can be incredibly frustrating and a total drain on productivity. Thankfully, the MacBooks handle this load extremely well, with no delays. In fact, the Macs deal with the load much better than any other laptop.”
Superior Support for All Things Apple
In any business, IT issues can fast become crippling. A major pain point often stems from tech support… or lack thereof. Thankfully, the iStore Business team offers proven and trustworthy support that extends far beyond the date of sale. “To our team, clients are partners, and excellent support is a standard SLA,” adds Pillay. This is evidenced by the fact that iStore Business supports over 20,000 SMEs across South Africa.
Adding to the ease of support, updates and security fixes are pushed remotely to devices. Ninety-nine point nine per cent of Apple support tickets are also resolved remotely, ensuring customers enjoy fast, efficient, and total support solutions.
Vangelis Kyriazis agrees. “We’ve been working with iStore for more than two years. Although hardware related issues are extremely rare with Mac, we have always had immediate points of call whenever we need the iStore Business team – they’re just a phone call away. It really is a one-stop shop for us; we don’t need to look anywhere else. We have peace of mind knowing that any product or support needed in the Apple environment is available via iStore Business.”
To find out how iStore Business can help you find the right digitisation solution for your business, contact us now