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Top Financial Institution

South Africa

Top Financial Institution deploys Mac to Enhance Security, Productivity & IT Efficiency

One of the South Africa’s largest banks, with over 30,000 employees and a presence in multiple global financial hubs, embarked on a strategic initiative to modernise its IT infrastructure. The bank deployed thousands of Macs across various departments, aiming to enhance security, employee productivity, and IT efficiency while reducing the total cost of ownership (TCO).

The transition to Mac resulted in higher employee satisfaction, stronger cybersecurity, and significant cost savings—making it a game-changer for the organisation’s digital transformation strategy. The rollout was facilitated using Apple Business Manager and zero-touch deployment via Mobile Device Management (MDM).

Security & Compliance Strengthened

Built-in security features such as Apple’s T2 Security Chip, Touch ID, and FileVault encryption ensured enterprise-grade protection for sensitive financial data.

macOS updates are automatic, reducing vulnerabilities and ensuring compliance with financial regulations.

Mac’s sandboxing and Gatekeeper technology minimised malware risks, making it an inherently safer choice for banking operations.

Seamless IT Management & Lower Support Costs

Zero-touch deployment allowed IT teams to remotely set up new devices using Apple Business Manager, reducing provisioning time by 50%. Mac requires fewer IT support tickets, leading to a 30% reduction in helpdesk requests compared to Windows PCs. The built-in Migration Assistant streamlined employee transitions to Mac without data loss or disruptions.

Productivity & Employee Satisfaction Boosted

Employees preferred Mac’s fast performance, seamless app integration, and intuitive user experience, leading to a 20% increase in efficiency. Native integration with Microsoft 365, Zoom, and banking-specific applications ensured smooth workflows. Mac’s multi-day battery life allowed employees to work flexibly without frequent recharging.

Cost Savings & Higher ROI

Macs have a longer lifecycle (5+ years) compared to traditional PCs, reducing refresh cycles and hardware costs. Residual value for Macs is significantly higher, lowering total cost of ownership (TCO). By switching to Mac, the bank saved an estimated R4,500 per device per year in IT support and maintenance costs.

By deploying Mac at scale, the bank achieved a secure, cost-efficient, and employee-friendly IT environment—empowering its workforce with best-in-class technology while maintaining compliance with global financial regulations. As a result, Mac has become the preferred choice for employees across the organisation, with future plans to expand deployment even further.

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